We hope our website is able to answer your questions. Here are a few frequent questions we hear from potential customers. If you have a question that hasn’t been answered, please don’t hesitate to contact our office.
Can you still provide service if I’m outside of your service area?
We service all of Edmonton and Sherwood Park. We provide limited service in St. Albert. We occasionally receive estimate requests from people outside of these areas, at a reasonable distance. If you are seeking an estimate on a large project, we may be able to service you with an additional charge for the initial estimate and drive time during the project. If you’re not sure, please complete our free request form.
Do you offer bi-weekly or one-time lawn care?
We place our highest focus on lawn health. Our team of trained lawn care professionals know the best height and frequency to mow a lawn during each part of the lawn care season. Occasionally, new customers request bi-weekly or irregular service. Unfortunately, we only offer weekly lawn care on a pre-scheduled service route. This is necessary to maintain your best looking lawn, but we must also stay fair to our other customers. We pride ourselves on promptness and reliability, so our efficiently routed schedule guarantees our customers always know when to expect us.
Please note: during unseasonably dry parts of the season or toward the end of the season, we’ll use our professional judgment to adjust your mowing schedule as needed. This shift can result in bi-weekly or every 10 day service, if it’s the healthiest option for your lawn.
What grass height do you maintain for lawns
As recommended by the city of Edmonton, we maintain the grass length between 2.5 – 3 inches. Longer grass shades its own roots from the scorching sun and chokes out those pesky weeds, like dandelions. Longer grass also helps create a healthier, hardier lawn by allowing longer roots to develop and it holds moisture better, so you don’t have to water as much.
At what accumulation of snow do you dispatch your crews
As soon as snow reaches 0.5 cm of snow on the ground, our crews are dispatched to clear it. This is one of the best in the industry.
How often do you come clear the snow during snow storms
During snow storms where it snows for consecutive days, we come out every 24 hours and make your property accessible by clearing the steps, driveways and walkways. Because we want to get to all our clients, we do not perform a detail job such as clearing edge to edge on a driveway etc. However, as soon as the storm is over and snow stops, we perform a detail job on each property.
What are your payment options?
We accept cheque, credit card or cash. Whatever is most convenient for you!
What is your Service Area?
White ‘N Green offers Lawn Care and Snow Removal services for Edmonton and Sherwood Park area. With our complete all year long package, you can expect your property to be enjoyable and hassle-free during any time of the year.